Home and Living is happy to present an interview with Guardsman’s Furniture Guru Sue Harman. If you care about your fine furniture and want to know how to preserve and care for your pieces, this is the article for you to print and save.
Q.: Welcome to Home and Living. What do you do at Guardsman?
S.: As the Furniture Guru at Guardsman, I provide technical support for all Guardsman Products, help develop new products, and improve existing products. I also help train in home repair technicians to help consumers revitalize and protect their furniture.
Q.: For Readers who don’t know, what is Guardsman’s mission for homeowners and their furniture?
S.: Guardsman has been at the forefront of furniture care for nearly 100 years, leading the way with expertise, products and solutions to help revitalize, protect and restore furniture. With more than 20 furniture care products, Guardsman is the only brand to offer a comprehensive line of furniture care and repair products to nurture new and heirloom wood, leather and fabric furnishings. In addition, Guardsman’s Furniture Protection Plan leads the industry in coverage against accidental damage to fabric, wood, leather, mattresses and other home furnishings.
Q.: What is your most popular product and why?
S.: Guardsman’s most popular selling product is the Wood Finish Touch Up Markers. They deliver long lasting, quick and easy solutions for scratches, minor surface imperfections, and worn edges on wood furniture, cabinets, wood trim, floors, doors, and other finished wooden surfaces.
Q.: What should homeowners do when they discover a scratch on good wood furniture?
S.: Always keep touch-up products handy. For instance, the Guardsman Scratch Covers hide dulling and microscopic blemishes that may have accumulated, and the Touch-Up Markers and Filler Sticks are the perfect solutions for more serious scratches or gouges. These no-mess, color-matched products blend easily, dry quickly, and most importantly, repair imperfections on finished wooden furniture. Also, the Guardsman Water Ring and Mark Remover eliminates minor blemishes from finished, sealed wood surfaces, along with stains, marks and rings caused by water, alcohol, heat, and even latex paint.
In general beyond scratches in wood, making small repairs or cleaning up spills as soon as they occur or are noticed is vital because it helps keep the damage from becoming more noticeable, and in some cases from becoming more severe which may result in expensive repairs that require the services of an experienced professional technician. Not all furniture damages are economically repairable. If we do not rescue the furniture from tiny imperfections, or accidental spills, they may result in irreversible damage that could even lead to costly replacements. For example, sweating water glasses allowed to dwell on a finished surface may penetrate deep into the wood fibers causing the surface of the wood to discolor or possibly even swell which may cause the finish to crack and flake away. It is also important to use a silicone free furniture polish on finished wood furniture and cabinets.
Q.: Talk to us about your leather care line.
S.: Unlike other common household cleaning products the Guardsman Leather Cleaner and Leather Protector are PH balanced to maintain the normal PH of new leather. When used as directed, they safely and effectively clean and protect and help maintain the original appearance and supple feel of leather upholstery.
Additionally, the Guardsman Ultimate Dusting Cloth, which was developed for wood, is very effective for removing dust and other loose dry soils from the surface of leather. If not regularly removed these soils may be abrasive and cause premature wear of your leather. The Dust Cloth is nonabrasive, and reusable.
Lastly…the Guardsman Ink Erase Wipe will remove recent ink stains from finished leather and vinyl, but it is more effective if the finished leather and vinyl are treated with the Guardsman Leather Protector first.
Q.: Do you have an environmental mission?
S.: We are constantly reviewing our formulations to produce products that have less of an environmental impact. For example, many dusting cloths are manufactured with 100% synthetic man made materials. The Guardsman Ultimate Dust Cloth is a cotton cloth which is sustainable and reusable. The Guardsman Fabric First Aid Kit contains a powerful concentrated cleaning powder that the consumer adds to their own water to produce an effective fabric cleaner. This saves packaging and the energy required to ship water throughout the country.
The vast resources available to Guardsman allow us to be in position to produce truly innovative, safe products that are easy to use and produce superior results.
Q.: Where are customers going to find the products and do you have a website for more information? Is there also a blog?
S.: Guardsman products are available at furniture retailers, as well as hardware, home improvement and specialty stores nationwide. Visit Guardsman.com to locate a retailer near you or for in-depth product information.
Q.: Is there anything else you would like to tell Home and Living Readers?
S.: At Guardsman, we believe that the ultimate goal for furniture care product providers should not only be to provide products, but to help educate furniture owners on techniques that will quickly and easily maintain the original appearance of their furniture. One of the easiest ways is to obtain furniture knowledge is from the Guardsman website and to use the Guardsman line of furniture care products to maintain your furniture. The secret to having beautiful furniture is simple–arm yourself with some basic furniture knowledge and on a regular schedule, apply the appropriate care product that will nurture your furniture.